If you have any problems with your order, please contact us in the first instance to arrange the return of your artwork(s).

Caroline Tomlinson is confident you will be satisfied with your purchase, however, in the unlikely event that you are not satisfied with your artwork(s), you are entitled to return your purchase and receive either a refund or exchange the items for store credit (of equal value) up to 28 days after delivery.

If you would like to return your order the item must be unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Caroline Tomlinson cannot accept responsibility for loss or damage to returned goods whilst in transit.

All orders found to be faulty or not as described will be refunded in full. All refunds will be processed in GBP.

Artworks should be returned at the following address:
Caroline Tomlinson, 5 Boot Street, London N1 6HJ

In the event that your order arrives damaged in any way, please email us as soon as possible at info@carolinetomlinson.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at info@carolinetomlinson.com.